Returns & Refunds

Last updated: 30 September 2026

01Requesting a return

If you would like to return an item, please contact us as soon as possible after delivery so we can help.

02Condition of returned items

To be eligible for a return, items must be unused, unopened, and in their original packaging with all seals intact. Items that are damaged, used, or missing original packaging may not be accepted.

03Return shipping costs

The cost of return shipping is the responsibility of the buyer. We recommend using a trackable shipping method, as we cannot be responsible for items lost in transit back to us.

04How to start a return

Email info@baron-biotech.com with your order number, the item(s) you'd like to return, and the reason for the return. We'll confirm your eligibility and provide a return address.

05Refunds

Once we receive and inspect your return, we'll let you know whether your refund has been approved. Approved refunds are issued to your original payment method; how long it takes to appear depends on your bank or payment provider. Original shipping costs are non-refundable.

06Damaged or incorrect items

If you receive a damaged, defective, or incorrect item, contact us as soon as possible after delivery with photos of the item and packaging, and we will arrange a replacement or refund at no additional cost to you.

07Non-returnable items

For hygiene and safety reasons, opened supplements and cosmetics cannot be returned unless they are faulty.

08Questions?

Reach out any time at info@baron-biotech.com or via our Contact page.